At Fankart.in, we aim to ensure you are 100% satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below.
1. Eligibility for Returns
We accept returns under the following conditions:
The product is damaged, defective, or not as described.
You notify us within 7 days of delivery.
The item is unused, in its original packaging, and with all tags intact.
Note: Certain items like limited-edition collectibles, perishable goods, and clearance sale products may not be eligible for return unless defective.
2. How to Request a Return
To initiate a return:
Email us at fankart512@gmail.com or call +91 9625059119 within 7 days of receiving your order.
Provide your order ID, reason for return, and supporting photos (if applicable).
Our team will guide you through the return process.
3. Return Shipping
If the return is due to our error (wrong item, damaged product), we will cover the return shipping cost.
For other reasons (change of mind, wrong size), you may need to bear the return shipping charges.
4. Refund Process
Once we receive and inspect the returned item:
Full Refund: Will be issued to your original payment method if the return is approved.
Processing Time: Refunds may take 5–7 business days to reflect in your account.
5. Exchanges
We offer exchanges for the same product in a different size or variant, subject to availability.
6. Non-Returnable Items
Gift cards and vouchers.
Downloadable or digital products.
Items bought during special clearance sales (unless defective).
7. Damaged or Wrong Product on Arrival
If you receive a damaged or incorrect product, please contact us immediately with photos. We will arrange a replacement or full refund at no extra cost to you.
8. Contact Us
For any questions about our return and refund policy:
Fankart.in
📞 +91 9625059119
📧 fankart512@gmail.com